CASES - Set direction

Pension transformation

A leading pension fund needed an effective, evidence-based way to engage people in significant future change.

ScopePension organisation
WorkTransformation approach
FocusChange readiness
What we did
01 · Understand readiness

Used a CEO and CHRO-endorsed survey, interviews and workshops to identify change readiness and the needs of different employee groups.

02 · Find the real blockers

Examined tensions in authority, meetings, workflow, information and mastery, not only communications or messaging.

03 · Shape the path forward

Turned the evidence into a multi-year change approach and tailored interventions for the groups most affected.

Outcome
  • Clear employee personas and insight into change readiness.
  • Practical understanding of where the operating system was blocking capacity and engagement.
  • A multi-year approach to make the required change possible.
Large change programmes need to address the conditions in which people work. Communication alone cannot carry a transformation.
What next

Is there a result your organisation needs to achieve?

We help leadership teams decide where to go, build the capabilities required to get there, and focus on business impact.

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